My Utopia: phones can track phone scammers

So, I received an interesting phone call yesterday. It was number 4 this week – by the same people.

It always starts the same:

‘Good morning madam, my name is Charlie and I am calling from the Telstra technical department about your internet connection’

‘I don’t have any account with Telstra and I don’t use their services’

‘Yes but Telstra provides the infrastructure that provides your internet services and that is used by other companies’

???

‘ok, even if that’s the case, why are you calling instead of the company I am with? And, I should also tell you I have not experienced any problems with my internet’

‘I need access to your computer’

‘No. And please stop calling.’

Now, this conversation has been repeated at least 7 times in this month, 4 of those times this week. Yesterday they managed to get a hold of my dad (he answered the phone) and had him worried there was something wrong with our internet service. They would not listen to him when he told them we did not have services from their company and would not leave him alone so I had enough.

The next time the phone rang I answered it, and the man repeated the same opening line

‘Good morning madam, my name is Charlie and I am calling from the Telstra technical department about your internet connection’

‘Listen, I’ve had enough of your calls. I have told you before to stop calling. Your continuous calls now constitute harassment and since you say you are from Telstra I am going to report you and your manager to your company. Give me your full name’

At this point he started panicking and the man next to him (both speaking with an Indian accent) started whispering what to say.

‘Give me your name’

‘Uh…yes..yes ok…I will give you my name…i will spell it..it’s Charlie S-U-C-K’

‘S-U-C-K?’ fine. What is your manager’s name?’

‘Y-O-U, S-U-C-K’

‘well, aren’t you clever? aren’t you funny? well how about this then? I’m going to track where you are calling from and report you to the police. Don’t call here again!’ and hung up

I wanted to write this post because there are some vulnerable people out there, like my parents, who might just believe these shifty and lying creeps. I learned this lesson the hard way a few years ago when I fell for a similar trick, (except they said they were from Microsoft) and when I gave them access to my computer they gave me a virus. Thank you ever so much.

In my Utopia, every phone would  come with a tracking device that records these kinds of calls and tracks them down so when you report it to the police, they can find these criminals who prey on people with limited technological knowledge.

To those phone scammers, you may think you are very funny and clever but one day you might end up being scammed on the phone. This is my goodbye to you phone scammers: Y-O-U  S-U-C-K

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